Customer service

We are glad to serve! You can contact us by e-mail. We reply swiftly Mon-Fri 9.00 - 17-00 UTC+2. Our address is:

info@wandamotor.com


Product returns:

An unused product may be returned to us within 14 days from collecting the parcel. The refunds are paid to the customers Bank Account OR the pending invoice will be partially/fully refunded, depending on the order. Please print and fill the customer return form below. The parcel can be returned to us by using the Matkahuolto return code 9514637. Free return is only provided within Finland. If you're returning products from other countries, the return is done with customers own expense.

Return address: Wandamotor / Teollisuustie 2 / 85500 Nivala / Finland

finnish return form / english return form




Wandamotor

We estabilished Wandamotor on 2009. We started with spare parts for China-made scooters and dirtbikes. Slowly the usage of this kind of mopeds was lessening so we expanded our selection to snowmobile, ATV & motocross parts as well as original parts for Derbi, Minarelli AM6, Suzuki PV and Monkey type mopeds. From that point on things started to go very nicely forwards and a couple of times we actually had to move to bigger warehouse. Eventually on 2012 we built our very own 1000 m2 warehouse to Nivala, Finland. For a few years we ran a store along with our webstore until on 2017 we merged our stores and decided to focus 100% to online business.

Warehouse address: Teollisuustie 2, 85500 Nivala, Finland. Phone: 020 0155 0010. There is no customer service or sales in our warehouse.

We deliver swiftly from our +30 000 unit selection and we are constantly looking for new products. We really love what we do and we like to do everything ourselves without third party consulting. We are growing steadily and we deliver tens of thousands of parcels to over 30 different countries every year. We are very grateful to our every customer, and for every order we get!